fflow Terms and Conditions of Use


We intend your experience of fflow to be smooth and safe. We work with our cloud provider to keep the site alive, look after your data, protect you from data loss, and protect you from data breaches. If we discover any part of our site or responsibilities fail to meet our professional standards, we will notify you as quickly as possible.

We expect you will be professional when you use fflow, respect other users and fflow employees, and keep your password safe.

The rest of this page sets out your expectations and ours in more legal terminology.

You should also read our Data Privacy and Cookies policies

Legal terms and conditions

By using fflow, you acknowledge that you have read, understood and accept these Terms and Conditions of Use and that you agree to be bound by them. You also accept our Data Privacy policy. If you do not agree to these terms of use, please sign out and stop using fflow. fflow.io is a service operated by fflow limited (referred to as 'us', 'we' or 'our').


We want to maintain a respectful environment for everyone, which means you must follow these basic rules of conduct:

  • comply with applicable laws, including export control, sanctions, and human trafficking laws
  • respect the rights of others, including privacy and intellectual property rights
  • don’t abuse, harm, interfere with, or disrupt our services — for example, by accessing or using them in fraudulent or deceptive ways, introducing malware, or spamming, hacking, or bypassing our systems or protective measures.

Third Parties and Links from us to Other Websites

We display links to other websites and resources provided by third parties – these links are provided for your information only. We have no control over the contents of third party websites or resources, and we cannot accept responsibility for them, their content or any loss or damage that may arise from your use of them.

When accessing another website, we advise you to check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

Our inclusion of links to third party websites does not imply any endorsement of or responsibility for any views, statements or information contained in those websites.


By doing any prohibited activities, you might commit a criminal offence under the Computer Misuse Act 1990 or any other related legislation, and we may be bound by law to co-operate in any related investigations.

While we will make reasonable attempts to exclude harmful viruses and malware from our services, we cannot guarantee total exclusion. We recommend that you take appropriate measures to protect yourself before downloading any content.

Intellectual Property Rights

All intellectual property, such as trademarks, trade names, patents, databases, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the services, remains the property of fflow limited.

Limitation of Liability

fflow will not, under any circumstances, be liable for indirect, special, or consequential damages, including any loss of business, revenue, profits, loss or corruption of data, loss or damage to goodwill in relation to your use of our services.

Nothing within these Terms and Conditions of Use will operate to include any liability for death or personal injury arising as result of the negligence of fflow, its employees or agents.

Governing Law and Jurisdiction

These Terms and Conditions of Use will be governed by the laws of England and Wales and any user of fflow services agrees to be bound exclusively by the jurisdiction of English courts, should any dispute or claim arise from, or in connection with, them or their subject matter or formation (including non-contractual disputes or claims).

About Us

We are a company registered in England and Wales under registration number 11247593. Our registered office is fflow limited, 162 Pitmore Road, Eastleigh, SO50 4LT.

Terms last updated: 8 December, 2022. Minor changes to layout and styling since then